---
title: "Customer Discovery Interview"
description: "For conducting customer discovery and user research interviews"
category: "Product"
targets: ["Product Manager", "UX Researcher", "Founder"]
sections:
  - title: "Background"
    description: "Customer context and background"
  - title: "Current Process"
    description: "How they currently solve the problem"
  - title: "Pain Points"
    description: "Challenges and frustrations"
  - title: "Needs & Goals"
    description: "What they're trying to achieve"
  - title: "Feedback on Solution"
    description: "Reactions to proposed solution"
  - title: "Key Insights"
    description: "Main takeaways and learnings"
---

## Background

Customer role, company, and relevant context about their situation.

## Current Process

How they currently solve the problem or perform the task today.

## Pain Points

Key challenges, frustrations, and problems they encounter with current solutions.

## Needs & Goals

What they're ultimately trying to achieve and success criteria.

## Feedback on Solution

Their reactions, thoughts, and feedback on our proposed solution or prototype.

## Key Insights

Most important takeaways, quotes, and insights to inform product decisions.
